Articles
Why appointing an external Investigator is not enough: Why Investigator Competence Matters
In recent years, many organisations have increasingly turned to external workplace investigators to handle complex or sensitive employee relations issues. Independence can bring important benefits, including perceived impartiality and reassurance...
AI, Grievances and Workplace Disputes: What Employers Need to Know
Artificial intelligence (AI) tools such as ChatGPT and other platforms are now widely used by employees, often informally and without employer oversight. While much attention has been given to how...
Why Independence Matters in Workplace Investigations
When concerns are raised in the workplace, how an organisation responds can matters nearly as much as the outcome. One of the most critical and often misunderstood aspects of a...
What you need to know about conducting a disciplinary process in the workplace
As a business owner or manager, an inevitable part of your role will be to address any instances of alleged misconduct or unsatisfactory performance in a consistent, and legally compliant...
How to Plan a Workplace Investigation
When a grievance, potential disciplinary issue or whistleblowing complaints arises in the workplace, the first question is: what needs to be investigated, who should conduct it, and how? An investigation...
5 Hidden Issues That Can Derail a Workplace Investigation Process (and How to Avoid Them)
Independent investigations are the cornerstone of a fair and defensible workplace investigation procedure. Yet many HR investigation processes are undermined by avoidable pitfalls that weaken outcomes and expose organisations to...
Investigating complaints of sexual harassment
A new duty on employers to take reasonable steps to prevent sexual harassment in the workplace came into force in October 2024. This means employers are advised to take various...